We strive to ensure your experience with CoreRx is frictionless, pleasant, productive and easy.
From our initial introduction, to deep engagement to best understand your drug development program scope and needs, to fostering and facilitating the free exchange of innovative ideas, approaches and solutions, to project and plan management that ensures we meet your program goals, CoreRx wants to delight you and exceed your expectations at every step.
Customer Care and Customer Support
CoreRx hires only talented, engaged, competent and exceptionally-customer-focused individuals, and together, as a team, CoreRx is confident to proclaim we have the one of the most customer-oriented, innovative, forward-thinking, talented teams in the CDMO space. We listen closely to our customers, probe to understand their needs, provide effective, innovate solutions and approaches, and focus on efficient planning and execution, appropriate and timely communication, and holistic customer satisfaction.
We strive to ensure your experience with CoreRx is frictionless, pleasant, productive and easy. When we make commitments, we will meet them. Should things not proceed according to plan, which does on occasion happen, we will proactively engage with you to advise and develop expedient alternative solutions. We will communicate progress and status with you in the frequency, manner and cadence you want, and will solicit feedback to determine how we’re doing and what we can do to improve.
With a keen focus on meeting your milestones and meeting today’s challenges, we also seek to identify, anticipate and solve tomorrow’s. We want you to be supremely satisfied with our current work for you, and we want to work with you on your next program as well.
Have feedback to provide now? Had an experience with CoreRx you’re delighted about? Or not-so-delighted about? We want to know! Please click here to let us know how we’re doing:
At CoreRx, Project Management centers around ensuring we meet your drug program goals. We establish project milestones with our clients, and develop, monitor and track detailed internal milestones to ensure we meet overall objectives. Our highly trained and experienced Project Management team is the central hub for all activities related to ensuring your success, and has reach into and influence on every aspect of our operations. Appropriate and timely client communication assures you’re aware of CoreRx’s progress toward our shared goals and milestones.
Project Management is included early in the discussion and planning for a new drug program activity, identifying possible bottlenecks and other challenges, and providing solutions for them. We assure success in meeting our client’s milestones through exacting, thorough, complete Project Management, from project initiation to on-time and on-budget completion.
When it comes to unique drug program needs, many CDMOs will tell you why they can’t. CoreRx will tell you how we can.
Our team of pharmaceutical sciences and pharmaceutical engineering experts, and indeed our entire organization, believes in and practices thinking outside of the box when it comes to providing our partners innovative solutions that meet their drug program needs. Your drug program is unique, and so are CoreRx’s solutions.
CoreRx has a history of going beyond the expected when it comes to approaching and meeting otherwise problematic drug product development, handling, storage and manufacturing and packaging challenges. The range of our recent efforts include having incorporated process, product or client- or program- specific technologies and equipment, modifying or enhancing existing infrastructure to meet unique drug product needs, and acquiring, building and outfitting entire under-roof assets to ensure our partner’s end-to-end goals are met.
To learn about how we have, and to better understand how we can, contact us and ask, or click here: